ABOUT parcelpoint

To transform the sustainability of last mile delivery. PARCELPOINT provides smart delivery solutions that benefit consumers, retailers, and logistics companies. Through our ParcelPoint Network, we offer Click & Collect and Returns , creating a seamless, cost-effective, and sustainable last-mile experience.

For consumers, we provide greater choice and control over parcel collection and returns. Our wide network of locations ensures convenient access, while extended opening hours—including after-hours and weekends—allow flexibility to pick up and drop off parcels on their terms.

For retailers and logistics companies, ParcelPoint enhances delivery and return capabilities, reducing failed deliveries, optimizing routes, consolidating shipments, lowering costs, and improving customer satisfaction.

Sustainability is at the heart of our business. By consolidating parcel deliveries, we help reduce congestion and emissions, creating a smarter, more sustainable last-mile delivery network.

Trusted by Big Names (and Growing Ones Too)

From global marketplaces to small eCommerce shops, PARCELPOINT supports businesses of every size. Join brands like Amazon,
eBay, Shein, Temu and The Iconic in transforming your returns process.

easy Returns

Better for Customers. Better for Business. Why settle for clunky returns? PARCELPOINT transforms returns into a seamless, hassle-free experience that works for businesses of every size.

For Enterprises and Marketplaces

Scale effortlessly with global reach, streamlined operations, and advanced integration.

Talk to our integration experts.

For SMall & medium businesses

Get access to hassle-free returns via trusted returns platforms who have partnered with PARCELPOINT for access to the ParcelPoint network. Ask your platform provider about Parcelpoints.

Returns simplified

Book It

Your customer requests a return from your platform.

Label It

They get a parcel label with barcode.

Drop It

They swing by one of our 2,500 ParcelPoints.

Pick It

The parcel is collected by a carrier.

Notify It

Your customer gets a notification—parcel picked up!

Done It

The parcel reaches your distribution center.

What is PARCELPOINT Click & Collect?

Online Shopping with Convenient Pickup

Click and Collect is a delivery method that allows customers to shop online and pick up their orders at a nearby parcel collect location.

Nationwide Network

With over 3000 ParcelPoints across USA & Canada, your customers gain unmatched convenience while supporting a more sustainable retail experience.

Click & Collect on your terms

Shop Online

Customers select the Click & Collect option at checkout on your ecommerce website.

Choose a Parcelpoint Location

They pick a convenient ParcelPoint nearby.

Parcel Delivery

Parcels are sent to the chosen ParcelPoint for secure storage.

Notifications Sent

Customers receive updates via SMS and email when their order is ready for pickup.

Collect Parcels Anytime

With extended hours and weekend options, customers can retrieve their parcels when it suits them

Parcelpoints: Revolutionizing E-commerce Delivery

Empowering enterprise retailers and marketplaces with flexible, efficient, and sustainable delivery solutions.

What are parcelpoints?

ParcelPoint network is a Pick-Up and Drop-Off (PUDO) solution designed to enhance the delivery and returns experience for eCommerce businesses and their customers. With thousands of trusted locations—including retail stores, storage centers, service stations, pharmacies, and convenience stores—ParcelPoint provides a seamless and flexible alternative to home delivery.

eCommerce shoppers can collect their orders or make hassle-free returns at a time and place that suits them, reducing missed deliveries and improving satisfaction. For retailers, this means lower costs, fewer failed deliveries, and a more sustainable last-mile solution. By integrating ParcelPoint, businesses can offer greater convenience, improve customer loyalty, and optimize their logistics with a smarter, more efficient network.

Ready to optimize your logistics and exceed customer expectations?

Convenient

Our parcel pointsare open 24/7 or extended hours for parcel pick up and drop off.

Sustainable

Reduce carbon emissions by almost 50% by using a parcel collection network.

Simple

Simple integration of services via PARCELPOINT technology.

Secure

Secure storage of parcels at trusted ParcelPoints.

Blogs

Read Our Latest Blogs

How HUBBED Boosts Logistics in E-Commerce

July 17, 2024

Discover how HUBBED revolutionizes logistics in E-commerce, helping online retailers enhance process efficiency and build customer trust.

The Essential Role of Parcelpoints in Leading Digital Marketplaces

June 21, 2024

Staying ahead in the Digital Marketplace industry means understanding and adapting to the changing needs of consumers. One such need that has gained prominence in recent years is the demand for flexible delivery options.

Mother’s Day Logistics: Benefits of Out-of-Home Delivery

May 6, 2024

As Mother’s Day approaches, ecommerce businesses, are gearing up for a surge in orders. However, this influx of orders comes with its own set of challenges in terms of logistics, security, and sustainability.